On the Mend: a Webinar About Lean Culture Change
Join two veterans of ThedaCare's 8-year transformation, John Toussaint, MD, and Roger Gerard, Ph.D, on September 13 for a free webinar on culture change and how to engage people. John and Roger will candidly discuss ThedaCare's continuing lean transformation, including the barriers that were encountered, the mistakes made along the way, and the success that is occurring as the cultural changes take hold in the work itself.
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 On the Mend:
Revolutionizing Healthcare to Save Lives and Transform the Industry
John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
> Learn More & Buy the Book
> Buy the Kindle Edition from Amazon
> Watch a video with John Toussaint, MD
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What is Lean in Healthcare?
More than just a set of tools, the lean management system helps focus a healthcare organization on meeting patient needs - the best safety and quality, lowest cost, best service, and minimal delay. Lean provides proven methods for creating measurably better results through the redesign of patient care.
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Interested in Joining?
Are you interested in collaboration and learning with other healthcare delivery organizations? A third Network will be starting later this year. We will be hosting an information session in Boston this September. Contact us for more information and to register for the info session.
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