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A Trip to the Reinvention of Primary Care at Group Health Cooperative
Author: Eytan, Ted
Summary | Publish Date: 2009-08-05 |
Dr. Ted Eytan writes, on his blog, about going to Group Health
Cooperative in Seattle to see their primary care and medical home area.
The blog post discusses their visual management practices and has photos
of their "visual room" for tracking the roll out of lean
practices across 26 clinics in their system. "What [they] showed me
was a whole room of visual displays used to track the progress of the
reinvention of primary care. This includes everything from
leadership/manager standard work, call management, use of virtual
medicine, preparation for visits, as well as the vision, strategic
plans, outcomes, and staffing."
This content is provided by the
Lean Enterprise Institute.