From the event in London, held on July 10, 2009. All of the presentation slides (in PDF) and streaming video are available on the Lean Enterprise Academy site. Presentations include: Dan Jones introduction Dr. John Toussaint keynote Presentations about the "Making Hospitals Work" methodology Lisa Smith, National Improvement Lead, NHS Improvement David Fillingham, Chief Executive, Royal Bolton Hospital NHS Trust Prof. Matthew Cooke, Warwick Medical School and Heart of England NHS Trust

This is an archived webinar video presentation by LEI Senior Fellow Mark Graban, done during his previous role as a consultant. This is a 30-minute overview video about identifying the "types of waste" in a hospital laboratory, but is applicable more generally to healthcare settings.   Used with permission of Robert Michel and The Dark Report